Refund policy

All Sales Final

Due to the nature of our business, all sales are final. We do not accept returns, exchanges, or cancellations at this time. Our journals are produced in small batches, and we are unable to restock returned items.

Lost or Missing Packages

Once an order has been shipped and marked as delivered by the carrier, we are not responsible for lost, stolen, or missing packages.

We recommend ensuring that your shipping address is entered correctly at checkout and, if available, choosing a secure delivery location. Any claims for lost or missing packages must be filed directly with the shipping carrier.

Lost or Missing Packages

Once an order has been shipped and marked as delivered by the carrier, we are not responsible for lost, stolen, or missing packages.

We recommend ensuring that your shipping address is entered correctly at checkout and, if available, choosing a secure delivery location. Any claims for lost or missing packages must be filed directly with the shipping carrier.

Contact Information

If you have any questions or concerns regarding your order, please contact us at: journalbymoon@gmail.com